Level 60 character creation is still bugged, so Tait Watson posted an updated on the official forums regarding refunds on the Level 60 tokens. 5r5n2y
KOTFE Level 60 character creation is bugged | 11.13.2015, 11:38 AM
Hey everyone!
Over the past few days Eric explained, but also to try and clarify what to expect, here’s a list of things to consider:
- If you are subscribed using a 7-day Referral, you are not eligible for KotFE, nor do you receive a Start@60 token. If you convert to a full subscription, KotFE, 2 additional character slots and a Start@60 token will then be granted to your .
- If you use the Customer Service.
- If you did delete a Level 61 or higher character and thought you would have your token returned, please be aware that Due to the number of people who made this mistake, it’s going to take a number of days to get through the queue. Please be patient.
- If you again delete the character restored by Customer Service, thinking it will generate a new token, we’ve instructed Customer Service not to restore the character a second time. This is the same policy followed for all character restorations. Please use caution when deleting your characters (this is one of the key reasons we ask you to type DELETE before we actually remove a character from your list).
- Submitting multiple tickets about the same issue will not help your situation. Tickets are being handled in the order they were received, but submitting a new ticket may lower your priority in the queue. We are working closely with Customer Service to get everyone’s tickets handled. Again, please continue to be patient.
Thanks for your understanding!
Tait
